When customers enter the property of business owners they intend to patronize in Massachusetts, they do so with the expectation that they will be safe and that no reasonable harm will come to them. This is known as the duty of care that business owners owe to their customers. Because owners are inviting customers onto their property and stand to gain from the customer’s presence there, they have a duty to ensure that the premises is as safe as possible.
This was apparently not the case at one gas station where a slip-and-fall accident occurred on June 27, 2012. A witness to the accident reported hearing employees talking about who was responsible for cleaning up the parking lot. Evidently, no one took responsibility quickly enough, because a customer’s foot became stuck in a black substance that looked like tar as she was walking toward the gas pump. As a result, the woman fell to the pavement and suffered numerous injuries.
After the accident, an employee reportedly told the woman that she had meant to take care of the substance earlier and that she was sorry that the woman had fallen. The woman says that she still has face and leg pain and gets headaches as a result of the accident.
She is suing for compensation for her current and any future medical expenses along with punitive damages. Hopefully with the help of her attorney, her lawsuit will enable her to receive the compensation she deserves and allow her to put this accident behind her and move on.
Source: The West Virginia Record, “Speedway removes slip-and-fall case, says more than $75K at stake,” John O’Brien, Jan. 2, 2014